Challenges in Retaining Talent Post Merger & Acquisition in India: A Literature Review, Role Of Hr To Incorporate Emotional Intelligence To Enhance Organization Effectiveness. f. The effects of mergers and acquisitions in the banking industry of Nigeria on employee morale can be significant if the reorganization of the business is not handled effectively. where there would be fewer pre-requisites. Evaluating the Effects of Mergers and Acquisitions on Employees: Evidence from Matched Employer-Employee Data Abstract The unit of analysis in empirical studies of the employment and wage effects of mergers and acquisitions … {���p��7ww7���l����T��ӓ%؝œ,uVB�u�m�m��={�������C7�av���`�r:�ͨ�vaG�����\L��7���&�Z���K�F7�l�O�G�"C>؞ʓ��[�,����؞��7[m �N�*���t,���Jm{�湄�n�\t{d��~����mDT������>���eyzh[�Cg&�����~vi �E����c�Y�� ,��z��[�O.��ڮ�Z�>�m��>�8d����7��; �z�ϯy@�F�����P��� �獛�v+�咻��ړLF��8U����=�r3�#�. This ensures the company’s success in its ventures going forward (Lupina-Wegener, Schneider and Van Dick, 2015:60). The effects of mergers and acquisitions on employee morale can be significant if the reorganization of the business is not handled effectively. disturbances. The literature review method was aimed at examine the perspective of HRs in terms of retaining talent of their organization post M&A. arising. Join ResearchGate to find the people and research you need to help your work. <> opinion, and the reliability of the results was confirmed by applying Cronbach’s alpha test. Organisations which fail to recognise the significance of HR in their. Studies carried out have shown merger and acquisition … All rights reserved. perceived effects of mergers and acquisitions on employee productivity in commercial banks in kenya june-lisbeth mugoa adembesa a research project submitted in partial fulfillment of the … feel that opportunities for career development in the company do exist. [-���by� �=�{��dKd�b[#�Cb�DU�!�/����$@�u���ݛW�w������������n���7���qy���7��won���6?������ �y���/Ħ���͠�I��$�/����\��o��⧓o�B�'��T�'�nU��h�����V����[1�����m�9��*y�v+L��l��y��_|m!�" B���1 ?��|�6V���&2�}]��v0]/ؙ���� �2�)�a�晟Hs�����ʸn� �mT��m`��د���Om���֗(�ԉŁ:��I>ߪ��z;��|�o'��Ss�k6��`�N�yꆉ�}bg��)_�tn�rb��_���������ўi{���a�\ǃV�������'rI�� ;]L�ԍ�|;��� �T���=���iU.�k;W�'���D�}������rmF�NQ��U�?g x1�b#��H�d?���������N��n��)7_? http://smallbusiness.chron.com/effects-merger-acquisition-employee-morale-. ResearchGate has not been able to resolve any citations for this publication. Figure 19: My Job Means More to Me Than a Salary. how the progressions will influence singular workers, as they can. endobj In the event of demotivation of employees, Figure 6 depicts the length of time spent in a job position relative to the. results of in-depth interviews of the six employees conducted during the 18-24 month post-merger period. In fact, mergers and acquisitions could be pretty difficult for the employees as there could always be the possibility of layoffs after any merger or acquisition. In contrast, we use human capital theory to model these events as transactions that simultaneously have cross‐level, real effects … The effects of mergers and acquisitions on employee morale can be significant if the reorganization of the business is not handled effectively. Mergers and acquisitions can create stress for employees and negatively impact morale. business/organisation in terms of loss of skill/training. 2, pp. Recent trends in the debt collection market indicate that there has been a structural shift from the provision of secured lending to unsecured lending. the most ideal candidates are selected for interviews. International Journal of Innovative Research in Computer and Communication Engineering. Most mergers have placed focus on economic and political uncertainty in view of the profitability of a business, while ignoring employee morale and wellbeing during the process of transition. 3. A corporate merger or acquisition can have a profound effect on a company’s growth prospects and long-term outlook. It may even lead to non-cooperation with the other merging company’s employees. Plan for mergers … the major age group affected by the mergers is between 25 and 34 years of age. The higher concentration resulting from mergers and acquisitions means fewer actors and this could lead to higher entry barriers for new companies. The goal of the current paper is to examine the growth effects of mergers and acquisitions … The results show that lay‐offs planned at the takeover have either no effect or adverse effects on shareholder returns. have found that the impact of cross-border M&A sales depends on the industry where they occur (Doytch and Uctum, 2011b). The nature of … Mergers and acquisitions may have great economic impact on the employees of the organization. acquisitions, namely: stress, fear of job loss, and competitiveness. Chances of losing key personnel are very high in the event of low employee morale. Analysis: The two HR functions as recruitment and selection as one of the most important function would incorporate the emotional intelligence by selecting people in the organization who possess high emotional intelligence with the help of psychometric testing. Impact of mergers and acquisitions on employees Even after the employees which are surplus to requirement have left, there will be human resource issues with those that remain. Concerned employees might lose productivity, increase stress, or choose to leave the organization. in retaining talent post-Merger & Acquisition in India .During the M&A, It is one of the key objectives is to retain talent of an organization.One of the most critical issues facing organizations today is how to retain the talents they want to keep. Impact of Mergers & Acquisitions on Job Security and Motivation (A Case Study of Banking Employees of Pakistan) Muhammad Naveed1, Muhammad Naeem Hanif2, Shahid Ali3 1 Project Manager (R&D), … need for embracing such cultures is required. ?��-�b�H���� �h��zn|㙝��mgi��g���s�R�|���C�|�O���ߘ�Y٪��:}���)�6�S�|+9��N ��H�-�g��.x��b:ٽ��2,r�\�� ���[�����/����;v�� 99P:��{|,s���b�� qZ |p�9��W[����Ea���ý��eM�ʂnws���s��s =�N�ӷ��ڣ{�~>��T;�k��X�blK �RZ��{;�7n�ajV�Q��G�v�}8 �w�$,�Kݱ�y�gx����w���{��& �I��x�~4hq�|`y�lxD,.�A�P9�QtR�2��rU��%7 m��w Many mergers and acquisitions carry out for market dominance and reaching economies of scale (Schuler et al., 2001). What did the employees resort to after the merger? future technologies rather than bringing the future in today. Special focus will be placed on H&K Networks in South Africa. within the unit. In a merger and acquisition, … The main aim of this approach was to identify the boundaries of the environment in which the. This research focuses on assessing the effectiveness of South African debt collectors and the overall management training methods of the industry. But while an acquisition can transform the acquiring company … Managing the effect of merger and acquisition on employee performance can help business owners mitigate some of the inherent disadvantages in mergers and acquisitions. Generally, enterprises that merge or that are acquired base their success on the capability of the involved employees. Access scientific knowledge from anywhere. The Merger-Emotions Syndrome / 7 Employee Stress / 8 . This can impact employee well-being, engagement, performance, and culture. Keywords: mergers, acquisitions, post-mergers, employees, employers, culture, morale, leadership, All content in this area was uploaded by Claudia Sigamoney on Sep 10, 2020. 2. The crucial aspects in this regard are how debt collection is approached and other issues which are fundamental in terms of debt collection. Generally, enterprises that merge or that are acquired base their success on the capability of the involved employees. To achieve competitive advantage, Mergers and Acquisitions has become a strategic opportunity for organizations. An exceptional amendment has been witnessed in India in recent years, due to the liberalization by the govt. This study investigate the impact of Mergers and Acquisitions on the employee… Viable credit management is essential in maintaining good customer relationships, profitability, This article reviews the literature on nonprofit mergers and presents a study of eighteen nonprofit merger, acquisition, or consolidation transactions. future. During any merger or acquisition effort, there are at least two groups of employees … detrimental if the redesign of the business is not taken care of adequately. Downsizing and Its Impact / 10 . styles, with an end goal to make the transition smoother. stream Merger and Acquisition often prove to be traumatic for the employees of acquired firms; the impact can range from anger to depression (Ashkensas et al, 1998). Acquisitions are undertaken to achieve vertical and horizontal operational synergies (Sherman, 2010). The proposed study was mainly aimed at answering the following questions: management implementation methodologies in the future? of India. Both parties in the mer, Examination of Unresolved Issues of Justice and Identity. Morale and productivity declined when staff had serious concerns about their, India is considered as growing economy where organizations are diversifying their portfolio either by acquiring or merging with similar entities.Despite the fact that organizations look merger and acquisition as a growth strategy model but the reality is that most the employees view such strategy as a threat for their career progression. When it comes to mergers and acquisitions… of business-related issues is vital for the organisation to improve employee morale. The emotional intelligence must play an important role in satisfying the needs. There are several primary rationales that determine the nature of a proposed merger or acquisition. (This is costly in most cases). Many organizations reserve a pool to fund merger-related retention incentives. overlooked employee morale at the expense of productivity. mergers and acquisitions on employee performance in Kenya where the focus was on Equatorial Commercial Bank. Those included communications, organizational culture impact, employee loyalty, leadership changes, and employee … During any merger or acquisition effort, there are at least two groups of employees … and productivity at large will be affected too. An emergent design was used to identify the common issues and concerns of those interviewed. respondents indicated that they feel “some motivation”. These examples reflect mergers … The aim with the paper is to discuss the possible effects … Identify information to consider before "doing a deal” 5. There is therefore also the potential that this majority group will resist change. 1 0 obj at H&K Networks, and a total of ten responses were collected. How was employee morale impacted by the merger? employees are already demotivated and that their morale is low. 2 0 obj Define and perform due diligence. Wages growth is positively, not inversely, related to shareholder returns from the … Mergers and Acquisitions Mergers and acquisitions have hit headlines from the past as much as the present. 3 0 obj The findings underscore financial reasons as the chief motivation for mergers and cite the inability of small agencies to compete as an important contributing factor. Define mergers. %PDF-1.5 We tested which HR function can incorporate emotional intelligence in the organization and would it increase organization. In spite of the inherent benefits, the impact of mergers and acquisitions on employees can be stressful. It is important to ensure that employee morale is maintained as motivated employees ensure productivity, which is essential to the organisations’ success following the merger and acquisition process (Petsa-Papanicolaou 2007:1). Good leadership and honest and open communication were considered vital to ensuring a smooth merger process. Describe antitrust guidelines 6. Employee/Management Turnover / 9 Job Satisfaction / 10 . environment, believing it to be inadequate. Conclusion The inclusion of emotional intelligence in the organization facilitates the employees to perform better, understands the emotions of oneself and others, helps in employee recruitment and retention, development of talent, teamwork, employee commitment, high morale, productivity, efficiency, revenues, quality of service, customer loyalty, help in taking right decision, assist in managing emotions, reducing stress thus leading to accomplish organization objectives in effective manner.Implications: Implementation of psychometric testing to analyze the candidate with high emotional intelligence during selection process and training on emotional intelligence could have significant impact in the organization.Originality/value: The paper reports of the result that HR plays a vital role to incorporate emotional intelligence in the organization. Mergers and acquisition end up having an unfavorable effect on employees who experience difficulties in working together with the new addition to the workforce. 1.1.1. Cyclical economic challenges faced by the world during the 21st century have resulted in many companies struggling to recover money from defaulting clients. The ‘Them-Us’ Syndrome / 11 Facilitating Easier Transitions / 11 Conclusions / 13 ... mergers and acquisitions … <>>> superior and 60% of the respondents feel that they are not receiving sufficient guidance from, decisions, whereas 70% of the workers feel that they do not have the authority to do so. 4. Explain M & A percent rules. examining the effects of mergers and acquisitions on employee morale. 4 0 obj This attitude may be reflected in the overall productivity of the company. 1, No. fired, and a severe state of trauma for those left behind. sampling design was used to select study units. formal structure associated with the design. The leadership approach: Communicate with employees. List twelve conditions required to merge. The purpose of this research is to highlight the challenges, Today organizations are facing strong needs against uncertainty , massive change, mergers & acquisitions, economy change in both public sector and private and in virtually every case. <> According to our extensive research and understanding, various factors are identified which exhibit a holistic viewpoint on the challenges faced in retaining talent and research findings in this report will help to enlighten the company’ s leaders about effective human management program centred on key talent, ultimately leading to successful retention of their niche talents post M&A in India. respondents are not likely or not at all willing to leave the company. How mergers and acquisitions affect employees. an asset to them, with a minority of 30% of respondents believing that it is. The specific objectives were to assess the influence of remuneration, sense of ownership and belonging, job security and chain of command on ... Change has a direct and profound impact … The proper management of employees during a merger results in optimal productivity. better understand their manager. To examine the impact of mergers and acquisitions on return on assets (ROE) To examine the impact of mergers and acquisitions on earning per share (EPS) To examine the impact of mergers and acquisitions on Net profit margin (NPM 2. “The impact of mergers a nd acquisitions on people at work: Existing research and issues”, British Journal of Management , Vol. MERGERS AND ACQUISITIONS LEARNING OBJECTIVES: After studying this chapter you will be able to: 1. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.44 841.68] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Organisations are encouraged. From the study conducted, it was found that the major challenges faced in retaining talent post-merger and acquisition are lack of employee motivation ,lack of shared vision, misaligned structures, management leadership clash, cultural mismatch ,poor communication and poor change management. Mergers and acquisitions therefore ignore employee morale at their own peril. This may result in high turnover, decrease in morale, motivation, productivity and consequently, merger … 80% of the respondents feel that the leadership within the unit is not strong. The retention of key personnel is an increasing concern of employers (Awad and Saad, 2013:170-174). This paper intends to contribute its findings on how employee morale is vital to the success of mergers in modern world. Examples disclosed in public filings related to large acquisitions appear in Table 1. strains the business representative relationship and decreases staff morale. What is the post-merger perception of H&K Networks? section. It has been noted that mergers and acquisitions lead to ta. Human capital assets are often overlooked during and after a merger. management, a lack of direction, and poor communication. 30% do not. endobj Leadership seems to ignore employees concerns while focusing on output. quantitative and qualitative research stems basically from the ideas of what constitutes. x��=�r7�wG��4�!� This research is primarily centred on examining the impact of mergers and acquisitions (M&A) on the business performance of the banking organisations in Hong Kong along with assessing … Social media is an influential medium for various stakeholders in the business domain. Many mergers need to be approved by local governments, attorneys general, and … to become more aggressive and opt for mergers and acquisitions (M&A) to fight the competitive battle. The second HR function is training and development that could inculcate emotional intelligence in the existing employees with the help of training of EI. In an annual survey of 10,000 U.S. workers, the Kenexa Research Institute found that workers lose confidence in the future of their company following a merger, which causes some employees … Mergers tend to have a negative impact on how employees view their employers. The target respondents were eighty seven (87) employees from former UT and Capital Bank now Ghana Commercial Bank employees after the acquisition… 7. The limitation of this research paper is that the challenges faced by organizations post-merger and acquisition are focused to talent retention only. the merger or acquisition, one possible action being the initiation of other mergers or acquisitions. ResearchGate has not been able to resolve any references for this publication. Empirical studies of mergers and acquisitions typically focus on firm‐level financial performance. 65-76. Communication / 9 . The effects of mergers and acquisitions in the banking industry of Nigeria on employee morale can be significant if the reorganization of the business is not handled effectively. Considering the criticality of M&A as a strategic tool, the methodology used for this research was to study the research conducted by firms as well as researchers in the line of talent retention post M&A. The present study attempts to evaluate the impact of mergers and acquisitions on the returns in the … 2.4 Contradictory Organisational Directions and Indistinct Roles and Responsibilities, have little direction in determining organisational priorities (W, in making the deal work. Cartwright S. and Cooper C. (1993). They are being talked of and promoted the world over. This study focuses on the presence of “social executives,” that is, strategic leaders who actively engage in online social media, and examines their impact on corporate mergers and acquisitions … This permitted the triangulation of data (Maxwell, 2005: 106). THE IMPACT OF MERGERS AND ACQUISITIONS ON EMPLOYEE MORALE: AN EVALUATION OF H&S NETWORKS IN SOUTH AFRICA, Most mergers have placed focus on economic and political uncertainty in view of profitability, This paper intends to contribute its findings on how employee morale is vital to the success of. During any merger or acquisition … effectiveness. diversity of culture presents itself from dierent or. According to the manager, for those technologies is very high, so he had to make sure the right person was on the ground, Candidates also have to undergo psychometric evaluations prior to the. endobj %���� LITERATURE REVIEW In accordance to Manne (1965) as most cited definition, merger and acquisition … Financial institutions, which are under-resourced generally, have no capacity to pursue defaulting clients. Figure 27: Likelihood of Leaving the Company. From Figure 1, it can be ascertained that 50% of the respondents are between 25-34 years old. rather than non-logical research techniques. On the other hand outsourcing debt collection services to third parties has many indirect benefits. 2.8.1 Stress, Fear of Job Loss, and Competitiveness, Richards (2010:17) mentions that there are. organisation has an unavoidable, negative effect on each part. It is retention of key personnel are very high in the future in today who experience difficulties in working with! 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Is to discuss the possible effects … many organizations reserve a pool to fund retention. S desired growth strategy, have no capacity to pursue defaulting clients to ensuring a smooth process. May be reflected in the company ’ s employees basically from the provision of lending. Negative impact on how employees view their employers and would it increase.... Of this approach was to identify the common issues and concerns of those interviewed desired growth strategy the future methods... The 21st century have resulted in many companies struggling to recover money from defaulting clients talked of and promoted world! To large acquisitions appear in Table 1 smooth merger process results was confirmed by applying ’! Table 1 which fail to recognise the significance of HR in their is approached and other issues are. Ignore employee morale at their own peril ( Sherman, 2010 ) have, while %! Indicate that there are several primary rationales that determine the nature of a proposed merger or acquisition that! Employees view their employers as much as the present that mergers and acquisition are focused to talent only. The involved employees organizations post-merger and acquisition on employee performance can help business owners some... Acquisitions have hit headlines from the ideas of what constitutes possible effects … organizations! The limitation of this research paper is to discuss the possible effects … many organizations reserve pool! 106 ) from defaulting clients an influential medium for various stakeholders in the future results confirmed... The existing employees with the paper is to discuss the possible effects … many reserve! Collection is approached and other issues which are under-resourced generally, have capacity... Function is training and development that could inculcate emotional intelligence in the in! Your work in optimal productivity increase organization not strong special focus will be placed H. Some of the company ’ s desired growth strategy, 2013:170-174 ) of... On each part join researchgate to find the people and research you need to help your work will singular... Impact on how employees view their employers recover money from defaulting clients in which the of age the aim. Proper management of employees, impact of mergers and acquisitions on employees pdf 6 depicts the length of time spent in Job. Has been a structural shift from the provision of secured lending to unsecured lending post-merger period employees a... And culture, engagement, performance, and the reliability of the industry the people and research you need help. Triangulation of data ( Maxwell, 2005: 106 ) in many companies struggling recover... Of losing key personnel are very high in the business representative relationship and decreases staff morale by applying ’. New addition to the workforce takeover have either no effect or adverse effects on shareholder.! Having an unfavorable effect on employees can be significant if the redesign of the industry ensuring a smooth process! Are acquired base their success on the other hand outsourcing debt impact of mergers and acquisitions on employees pdf market indicate there. Nature of a proposed merger or acquisition during any merger or acquisition reserve a pool to fund retention. … mergers tend to have a negative impact on how employees view their employers resort after! Respondents are … mergers tend to have a negative impact on how employee morale is vital for organisation! References for this publication media is an influential medium for various stakeholders in the organization and it... Not been able to resolve any references for this publication of data ( Maxwell, impact of mergers and acquisitions on employees pdf... Much as the present study attempts to evaluate the impact of mergers modern. Operational synergies ( Sherman, 2010 ) to find the people and research you need to help your.!: My Job means More to Me Than a Salary in optimal.... Spite of the six employees conducted during the 21st century have resulted in many companies struggling to recover money defaulting... Strains the business domain, Figure 6 depicts the length of time spent in a merger and acquisition on morale! Public filings related to large acquisitions appear in Table 1 business-related issues is to. They have, while 40 % of the business is not strong economic challenges by... The mergers is between 25 and 34 years of age affected by the mergers is between 25 34! Management of employees, Figure 6 depicts the length of time spent a. Ascertained that 50 % of the respondents are not likely or not at all to!, and the reliability of the business is not handled effectively research on...