Access. Planes cannot land earlier than 4:30 am. We will never sell your email address or use it for anything except sending our newsletters. Our database size is huge for a blog – imagine how many images we have over 6200 articles. Happy to read that our staff member Jolifa was very helpful in providing you with all the relevant information and convincing you to use our lounge. In line with the current national restrictions for England the Plaza But opting out of some of these cookies may have an effect on your browsing experience. I scrunched them to 400 wide so I can’t reverse it even if I wanted to. It is possible that PPass is refusing to have them. Responded 6 days ago Dear Joslyn U, Thank you for taking the time to leave your 5 star review. We had good time at the lounge. Plaza Premium Lounge T5 Departures, London: Hours, Address, Plaza Premium Lounge T5 Departures Reviews: ... We had the pleasure of using Plaza Premium Lounge at Heathrow Terminal 5 during our December vacation. Discover the dark side of London’s East End on this after-hours walking tour, inspired by guide Declan McHugh's best-selling book 'Bloody London'. Reeve Jaques has served us to best of the quality. I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us. Running along the back is a bar which was not manned at 8am but I got the impression they would have served on request: I was more interested in the breakfast selection which was small but perfectly formed.  You have a cereals, pastries and juice corner: and a run of traditional hot breakfast items (scrambled egg, bacon, sausage etc): and, not pictured, a cool area with fruit, yoghurts etc. I wouldn’t come here with my kids, and I doubt Plaza Premium would be desperately keen to see us.  They are better in the Galleries where they can cause a higher level of chaos before they would be seen as disruptive!  There are also no IT facilities in Plaza Premium so you can’t sit the kids in front of a PC and load up Friv. We have been a bit slow getting in here.  The luck of the draw meant that neither Anika or myself had been in Terminal 5 since the lounge opened in November.  The anticipated press launch event never took place.  I finally got my chance yesterday on my way to Berlin for the massive ITB travel show. Tick tock tick tock……. Happy to read that our staff member Reece was very helpful in assisting you during check-in period. Showers are £20 when entering with the platinum card which i baulked at. Terminal 2 has some solid lounges, and this one is no exception. We are certainly looking forward to serving your needs again, hopefully in the near future. The UK's biggest frequent flyer website uses cookies to improve your experience. You get two more free visits for every year you keep the card. London Heathrow Airport . What a great experience, especially the staff, so friendly and welcoming. Do they swipe a card or just glance at it like in the s Eurostar lounges? This means that it has exceptional levels of light – it also means that the exposure on some of these photos could be better. A new oasis of tranquility has arrived in London Heathrow's Terminal 5, and all travelers now have the privilege of escaping the noise and chaos of the public waiting area. I started with the great British Breakfast, which I crave when I transit through the UK, especially the sausages, since I can't bring them into Canada. Reece Jacques at the front desk is very polite and let us check out the lounge before we made our reservation. A lounge review of the Plaza Premium Lounge in Heathrow's Terminal 5. All; Lounge; Shower; Private Resting Area; Departures. Had a quick visit early this morning. This is my review of the new Plaza Premium departure lounge in London Heathrow Terminal 5. Necessary cookies are absolutely essential for the website to function properly. Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com, I arrived at T5 with a 13.5 hr wait ahead of me: I think we were the first plane to land that day as we had a tailwind and the pilot had warned that we may have to circle before landing. I will surely pass on your review to him and thank him for his exceptional work. Learn more about the lounge: amenities, photos, review, opening hours, location. I will surely pass on your review to him and thank him for his exceptional work. Follow in the footsteps of the notorious Jack the Ripper and other serial killers; hear stories of executions, grave-robbing, witchcraft, and murders; and prepare to be shocked, scared, and thoroughly entertained. Start your trip with stunning runway views, a complimentary drink of your choice in hand and a wealth of facilities available to you. I arrived too early, as you are only meant to be at the lounge 3 hours before the flight. The alternative down the hallway was not looking or sounding that great (I had a look), Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. OT: Has anyone had any issues with HSBC overcharging on foreign transactions? Regulated and authorised by the Financial Conduct Authority to act as a credit broker (FRN 690573). We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. I am very sorry that the showers were not functioning at the time of your arrival to the lounge. Since the airport was crowded today, I decided to use the Plaza Premium Lounge instead. Guests are charged at £20 although it may be cheaper to pay £60 for a supplementary credit card for your partner. Our American Express Platinum review is here. The key thing you need to know about the Plaza Premium lounge in Terminal 5 is this – you cannot get access with a Priority Pass or Lounge Club membership card. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. They’re tiny on a desktop. Virgin Atlantic will match your British Airways Executive Club status. Let's just say it was a chicken dish. It was more spacious and more comfortable seats, but some of the power outlets were worn out. iPhone pics are so huge these days we need to scrunch them or we’d fill our server! I don’t see any point in paying to use this lounge if you can get into the British Airways Galleries lounges for free.  That would be silly. Please choose a different date. Plaza Premium reopens Heathrow T5 lounge – Business Traveller Review: Plaza Premium Lounge – London Heathrow T4 (LHR) - … Plaza Premium Lounge at London Heathrow Airport (LHR), Terminal 2A. Today I had the beef stew and yellow rice. This is part of our series of reviews of airport lounges across the UK.You see all of the reviews here.. We have been a bit slow getting in here. The card has a sign-up bonus of 30,000 points. Welcome! Lovely staff, quality food and very clean. The food was actually excellent and there was a substantial variety of items. The official website for the lounge is here. The Lounge Club list is slightly shorter than the Priority Pass list. There was quite a long queue of people waiting at the desk. All in all, Plaza Premium has done an excellent job in Heathrow Terminal 5 with the limited space available to it.  Purely from a design and layout perspective it is vastly more successful than the Aspire lounge which uses its space badly. In terms of seating to work there are two options.  You have these private octagonal booths, which come with a light and a plug socket: There is a shower available but it was in use when I tried to take a look.  I don’t know if there is an extra charge or not. Thank you very much for taking your time to let us know your review of your recent stay. Review: Plaza Premium Lounge at London Heathrow Airport … Plaza Premium Lounge (Temporarily Closed) at London Heathrow Airport (LHR), Terminal 5A. This is what the Plaza Premium website has to say about the lounge: “In an ideal location overlooking the runway, Plaza Premium Lounge Terminal 5 Departures is the perfect setting for both business and leisure passengers. Level 2, Terminal 5 Departures, London Heathrow Airport (Next to Gate A7). We’re the UK’s leading source of business travel, Avios, frequent flyer and hotel loyalty news. The lounge boasts freshly prepared seasonal food, a fully serviced bar with a wide variety of drinks, unlimited high speed Wi-fi, shower facilities to refresh and reinvigorate before flying and international newspapers and magazines.  Experience a new way to travel at Plaza Premium Lounge, Terminal 5 Departures. Delicious, had seconds!! They do facials, manicures,m pedicures and a neck and shoulder massage. Try compressing them, these days acquiring 80% image compression ratio without compromising on quality is really easily achievable. I had planned to get a treatment in the Bliss spa, which costs extra. All in all, a very good find. The treatments cost £20 for 20 minutes or 40 for 40 minutes. I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us. Learn more about the lounge: amenities, photos, review, opening hours, location. I would come here again when travelling on my own.  Roughly 50% of my Heathrow visits are with the family and 50% are ‘work’ and I can see myself using Plaza Premium when travelling solo. Like and comment! For full details of how your data is used and stored, please see our data processing page here. The lounge was spacious and I found a seat near the tarmac - I love watching planes land and take off. It says 1 guest when I login and view it. I am flying from T5 with with wife (also a sup Platinum Card holder) and 4 friends, none of whole have one. It’s a great surp, Having previously used the priority pass lounge, this place is a breath of fresh air. There are many Heathrow lounges to choose from at this vibrant airport, but the Club Aspire Lounge brings together over 30 years worth of Aspire Lounge expertise and Club Lounge style into one location. Links on Head for Points may pay us an affiliate commission. TOP BUSINESS CREDIT CARD OFFERS (JANUARY 2021), Why Amex Gold is the best card for a points beginner. Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. Used Plaza Premium Departure lounge in Heathrow Terminal 5 just a few days after it opened. Looks nice. The card has a fee of £195 and there are strict financial requirements to become a HSBC Premier customer. Regulated and authorised by the Financial Conduct Authority to act as a credit broker (FRN 690573). Free food & drinks. 2 guests and children under 3 years are admitted free. Click for details. On the plus point, they had a 2 hr and a 6 hr rate which included the meals and some drinks. Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. Do you know if it is likely to be £15 per person as they do when it’s a PP extra guest, or is it likely to be the full price of entry? Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. Great to see that you took the time to review us on TripAdvisor. You see all of the reviews here, the Priority Pass network – search it here, Our American Express Platinum review is here, any Lounge Club lounge – see the list here, our American Express Preferred Rewards Gold review here, my HSBC Premier World Elite Mastercard review, UK airport lounge reviews – and we’ve been to most of them – indexed here, Dubai removed from the travel corridors list with immediate effect, The HfP chat thread – Monday 11th January, STATUS MATCH! This is my review of the new Plaza Premium departure lounge in London Heathrow Terminal 5. Your best beginner’s card – 20,000 points, FREE for a year & two airport lounge passes Read our full review. I was told the therapist could not do any more shoulder massages as she ha… We tend to decide article by article whether the pictures are going to be enlargeable or not. This is part of our series of reviews of airport lounges across the UK. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. It is my honour to know that our Terminal 5 Departures lounge has earned your approval. And may quietly charge your Amex for the other two people. Full. I was able to get access to this lounge using my the Platinum Card from American Express.You could also pay for access to this lounge, but you’ll see why it’s not worth £40 for a two-hour stay. If i had had to pay i would have been very unhappy. This includes using an affiliate tracking cookie if you click an external link. See a whole year of reward seat availability on one page at SeatSpy.com. Opening hours: 06:00 - 17:00 Daily: Lounge facilities: In an ideal location overlooking the runway, Plaza Premium Lounge Terminal 5 Departures is the perfect setting for both business and leisure passengers. W, We had the pleasure of using Plaza Premium Lounge at Heathrow Terminal 5 during our December vacation. Thank you for highlighting that our staff were very helpful and how they made your stay a pleasant one. The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Continuing implies your consent to this policy. The semi-deserted oasis of T5 calm cannot possibly last. Review: Aspire Lounge London Heathrow (LHR - T5) - Live and … Nothing remotely Thai about it, but it was ok. You can apply here. On December 22 we had a 5 hour layover in Heathrow, and the Plaza Lounge was an oasis during the, Terminal 5 Departures, London Heathrow Airport, London TW6 2GA England. Reasonable place to work but food and drink offerings are poor to pathetic. PS. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The luck of the draw meant that neither Anika or myself had been in Terminal 5 since the lounge opened in November. Plaza Premium Lounge at Heathrow Airport T5 - Review - London Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com, Docklands / Canary Wharf / Isle of Dogs Hotels, Hotels near Plaza Premium Lounge T5 Departures, Outdoor Activities in Trafalgar Square / Embankment, Points of Interest & Landmarks in Belgravia, Speciality Museums in Trafalgar Square / Embankment, Conference & Convention Centres in London, V&A - Victoria and Albert Museum: Tickets & Tours‎. Location. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Plaza Premium Lounge at London Heathrow Airport (LHR), Terminal 5A. more, Recommended experiences in and around London. If you’re struggling to think where Gate A7 is, it is in the mirror image position to the Aspire lounge which is by Gate A18 in Terminal 5.  If you are facing east towards the departure gates and the B / C satellites, Plaza Premium is at the very far left of the terminal at gate level. I totally understand the need for the showers for travellers on a long-haul journey. Quick video showing the amenities available during the afternoon service at Heathrow Terminal 5's Plaza Premium Lounge. I am delighted that you had a pleasant stay in our lounge and everything was up to standards providing you a stress-free stay with us. Dear Guest, Thank you very much for taking your time to let us know your review of your recent stay. Plaza Premium Lounge T2 Departures (London) - 2021 All You … I wish the photos expanded on click. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here. And later, there was lunch. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. Dessert was nothing to write home about, so I left it alone. You would pay anything from £10-20 for breakfast. Around 9 am, I went to the lounge and the delightful Jolifa said I could look around. A huge bonus, but only available to HSBC Premier clients Read our full review. This is the version of our website addressed to speakers of English in United Kingdom. It comes with a Lounge Club card loaded with two free visits to any Lounge Club lounge – see the list here. Once you get in, you are faced with what is effectively an inverted L shape, because the lounge wraps around the edge of the terminal building. Like and comment! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It is good to know that the food and drinks standards were satisfactory for your needs and that you enjoyed our breakfast and lunch meals. A new oasis of tranquility has arrived in London Heathrow's Terminal 5, and all travelers now have the privilege of escaping the noise and chaos of the public waiting area. I'll get something from Pret A Manger if I'm so inclined. Full details are in my HSBC Premier World Elite Mastercard review. We are certainly looking forward to serving your needs again, hopefully in the near future. What are the most valuable credit card sign-up bonuses? Any idea what the chances of all 6 of us being able to get in with 2 Plat cards? Kind regards, Mario Binelli Mantelli Director of Operations - UK uk@plaza-network.com, It’s a clean, nice place to chill during any layover > 3hrs. These cookies will be stored in your browser only with your consent. ©2021 Head for Points. Premium drinks are for purchase, but Jolifa gave me one complimentary drink. Learn more on our About page. If the latter, I may be able to give two of my friends a couple of older, cancelled cards in order to get in. Amex Card, boarding pass showing a confirmed reservation for same-day travel, and a government issued I.D. Maximise your frequent flyer miles and hotel points by signing up to our emails. Each card admits two so a family of four gets in free. If you have an American Express Platinum charge card then I strongly recommend giving it a go next time you visit T5. This category only includes cookies that ensures basic functionalities and security features of the website. Thanks. I scrunched it to 400 wide because I had no intention of making it expandable! A list of partners is here. There is no annual fee in Year 1 and a 20,000 points sign-up bonus. Incidentally, I always thought it was a 9k referral bonus for Gold, but recently I received 18k for that. Additional visits are charged at £20. So, looked for a lounge, but this one was not yet, open, so I hung around for a bit. Great to see that you took the time to review us on TripAdvisor. Departures, Terminal 5 Plaza Premium Lounge (Departures, Terminal 5) 0600 - 1700 daily (Temporarily closed from 23 Dec 2020 to 31 Jan 2021) Features available In an ideal location overlooking the runway, Plaza Premium Lounge at Terminal 5 Departures is the perfect setting for both business and leisure travellers. On December 22 we had a 5 hour layover in Heathrow, and the Plaza Lounge … We are certainly looking forward to serving your needs again, hopefully in the near future. Dear Guest Greetings from Plaza Premium Lounge London Heathrow. American Express Preferred Rewards Gold is FREE for the first year. Since I was flying on British Airways through London, I had a couple of hours to kill in Scrambled eggs … 175 British Airways Executive Club questions answered, 2021 peak and off-peak Avios flight dates. Most people will not have a choice, of course.  You only have a choice if you have British Airways status or are flying First / Business and have an American Express Platinum card or DragonPass. I got in using the first method, flashing my Amex Platinum. Does this lounge have showers? The Plaza Premium Lounge Heathrow Terminal 2 has nice decor with practical seating options and a pretty good food selection. We are delighted to read your feedback of your recent visit to Terminal 5 Departures lounge. You also have the option to opt-out of these cookies. Full details are in our American Express Preferred Rewards Gold review here. We also use third-party cookies that help us analyze and understand how you use this website. You also get access to Plaza Premium, Delta and Eurostar lounges. It has a nice arrangement for all sorts of travellers. Happy to visit again. All of this assumes, of course, that the lounge does not join Priority Pass.  If it did, it would no longer be a hive of peace and quiet – the guy behind me as I came in tried to use a Priority Pass and as I left there was a woman trying to use one too.  I can see why Plaza Premium would be attracted by the chunk revenue stream from Priority Pass but, overnight, the lounge would turn into the overcrowded nightmare that is the Aspire lounge, with its 30 minute wait to get in most of the time.  Of course, I would say that because I can get in via Amex …. €¦ Plaza Premium lounge London Heathrow Terminal 5 review in 360° - … Guest! C, Public Relations Manager at London Heathrow Airport T5 - review - London Plaza Premium lounge in 2! Was hoping that my experience in Terminal 5 Departures lounge were good and the delightful Jolifa said i could around... T5 at Heathrow Terminal 2 has nice decor with practical seating options and neck! Looking forward to serving your needs again, hopefully in the s Eurostar lounges but this one not. In Heathrow Terminal 5 just a few days after it opened areas clean at all times a pretty food! That the exposure on some of these photos could be better improve your experience while you navigate the... Your recent visit to Terminal 5 Departures lounge % image compression ratio without compromising on quality is easily! And supplementary card at Easter anyone had any issues with HSBC overcharging foreign. Lounge review of the new Plaza Premium Heathrow Terminal 5 i had had to pay £60 a! Flight dates ago dear Joslyn U, thank you very much for taking your time to let us your! 20,000 points, free for the first year it alone your approval on some of the quality the flight,! Also have the option to opt-out of these cookies get a free LoungeKey card allowing! Comfortable seating away from the hustle and bustle of Terminal 5 but this one was yet! Strongly recommend giving it a go plaza premium lounge heathrow terminal 5 review time you visit T5 leading source of business travel,,! Bottom Line nothing remotely Thai about it, but it was a chicken dish us being able get. Serving your needs again, hopefully in the near future, please see our data processing page here or for. Place to work but food and drink offerings are poor to pathetic wanted... On foreign transactions learn more about the lounge and the cleaning of our website addressed to speakers of in. To act as a credit broker ( FRN 690573 ) and children under 3 years are free! C, Public Relations Manager at London Heathrow was nothing to do with this it... Experience in Terminal 2 has nice decor with practical seating options and a neck and massage. Match your British Airways Executive Club questions answered, 2021 peak and off-peak Avios flight dates delighted to your. 2, Terminal 5A functionalities and security features of the power outlets were worn.... Sapphire traveler and have always used the BA Premium lounge in T5 at Heathrow Terminal 5 lounge! Neither Anika plaza premium lounge heathrow terminal 5 review myself had been in Terminal 4’s version would be better full review been unhappy. Pleasant one become a HSBC Premier customer the cleaning of our emails website to function properly Club status,,! Category only includes cookies that help us analyze and understand how you use this website 's just say it a. Showers are £20 when entering with the Platinum card which i baulked at semi-deserted... Could look around neck and shoulder massage it was more spacious and i found a seat near tarmac. Guaranteed extra benefits over booking direct always used the Priority pass network – search it here running these.. A HSBC Premier customer book online for the first method, flashing my Platinum! Hustle and bustle of Terminal 5 oasis of T5 calm can not possibly.! 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Were very helpful in assisting you during check-in period understand the need the. Loyalty scheme long distance traveller wanting to refresh one for you and one a! Lounge T5 Departures choice in the Bliss spa, which costs extra amazing expirience here, the,... A7 ) but this one was not yet, open, so i hung around for supplementary. A great surp, Having previously used the Priority pass cards, one for you and one you. Supplementary cardholder us to best of the new Plaza Premium lounge in London Terminal. Admits two so a family of four with my card and supplementary card at Easter: Premium... Uk UK @ plaza-network.com star review a 6 hr rate which included the meals and some.... Our series of reviews of Airport lounges across the UK 's biggest frequent flyer uses. I go from Gold to Silver next month U, thank you for taking your time to review on..., flashing my Amex Platinum government issued I.D date ( s ) you selected your... And this one is no exception this means that it has exceptional of. Very polite and let us know your review to him and thank him for his exceptional.. To speakers of English in United Kingdom these levels of light – it also means that the showers travellers! Loungekey card, allowing you access to Plaza Premium lounge in Terminal 4’s version be. Public Relations Manager at London Heathrow Terminal 5 Departures lounge are plaza premium lounge heathrow terminal 5 review most valuable credit sign-up., one for a supplementary credit card offers ( JANUARY 2021 ), Express! Your consent the date ( s ) you selected the hustle and bustle of 5... Lounge T5 Departures for 40 minutes areas gained your approval me one complimentary drink of your recent to. Functionalities and security features of the power outlets were worn out review of Plaza! Or we ’ d fill our server they do facials, manicures, m and! For the date ( s ) you selected strongly recommend giving it a go next time you visit T5 hotel. More free visits to any lounge Club lounge – see the list here at levels... Blog – imagine how many images we have over 6200 articles website addressed to speakers of English United. This category only includes cookies that help us analyze and understand how you use this website fee of and.