Now customize the name of a clipboard to store your clips. %PDF-1.5 %���� Our analysis of the top retail banking trends for 2020 offers a glimpse into the fast-changing banking ecosystem and explores the tools and solutions being used to face new-age challenges. With flexible experience and product engines, you can provide relevant and precise products at the right time. Asia is forecast to continue to take a larger share of global GDP. Bank collaboration with FinTech and RegTech partners is becoming commonplace. Technology geared toward improving retail banks' operational efficiency is positively impacting the market. Careers with Strategy& Real challenges. INTRODUCTION “Retail banking is typical mass-market banking where individual customers use local branches of larger commercial banks. Article (PDF -350KB) Consumers around the world are quickly adopting digital banking. 21398 0 obj <>/Filter/FlateDecode/ID[<6047A7517E0E4246ABC03D448A29B2B8><9CEA51368EB7A44C9F97054DD9B5736B>]/Index[21378 55]/Info 21377 0 R/Length 94/Prev 841553/Root 21379 0 R/Size 21433/Type/XRef/W[1 2 1]>>stream DOWNLOADS Open interactive popup. Bank of America’s business banking app witnessed a 117% growth in mobile check deposits. Incomplete ~30 mins. Retail banking distribution is an increasingly digital proposition, with customers accessing more services on their smartphones and desktops—even in countries that are not considered digitally advanced. Article (PDF-682KB) Despite the headlines about digital disruption in financial services, big banks are actually holding their own. Real impact. Strategic Review of Retail Banking Business Models We are already taking action to deal with harm 1.11 We are taking steps to act on identified and potential harms. Through Purple, accountants and entrepreneurs have been onboarded and invited to share their deepest requirements … Technological advancements such as AI are fueling efforts to evolve customer onboarding and touchpoint processes. ����@ We Understand What You Need. Improving operating performance across all of our regions: - We have a clear focus on simplification and efficiency in Europe and evolve towards one European banking platform; - deliver profitable growth in the US leveraging Group capabilities; You can change your ad preferences anytime. 17 Likewise, at Nubank, a Brazilian digital bank, the number of accounts rose by 50%, going up to a total of 30 million. Add to Trailmix. Strategy in retail banking is the creation of a valuable and unique position and the preservation of that position by the bank’s employees. 1. Sales Strategies for Retail Banking. Clipping is a handy way to collect important slides you want to go back to later. Many are downloadable. Increasingly, banks are turning to design thinking methodology to understand the customer journey, extract deep insights, and develop a more refined user experience across the customer lifecycle. Add to Favorites. See the Customer-Centric Sales Process in Action ~10 mins . Digital Transformation for the Retail Banking Industry 6 Top Strategic Digital Imperatives You and your decision-makers have the opportunity – and the need – to make a profound difference in the way your business is run. Get ideas for your own presentations. Put Customer Needs at the Center of Sales Practices ~10 mins. Banks are beginning to accept open APIs and are working with third-party specialists to create an open shared marketplace. Retail Banking 2020: Evolution or Revolution? Developing a Strategic Plan for Brac Bank Ltd. for 2020. ppt Poland . Omnichannel strategies and digital transformation in retail. Top Trends in Retail Banking: 2020 8 | INNOVATIVE TRENDS IN RETAIL BANKING Purple has been shaped, developed and tested according to traditional Design Thinking principles that call for a deep understanding of end users’ needs, encouraging co-creation in every step of the design and development journey. 21432 0 obj <>stream If you continue browsing the site, you agree to the use of cookies on this website. PwC Retail Banking 2020 5 Against this background, 70% of global banking executives believe it is very important to form a view of the banking market in 2020 – to understand how these global trends are impacting the banking system in order to develop a winning strategy. Considering that banking, just like the law and accounting industries is a very bureaucratic industry, the need for reports and presentations is much higher than in other industries. Banking business models of the future Dr. Daniel Kobler Partner Banking Innovation Leader Deloitte Dr. Stefan Bucherer Senior Manager Consulting Deloitte Johannes Schlotmann Senior Consultant Consulting Deloitte. Being a relatively complex business requiring a number of capabilities, it’s less susceptible to commoditization than retail banking and less price-sensitive than credit and ancillary services to large corporates. Customer Service Strategies for the Retail Banking Industry 6 of 20 Factors That Lead Customers to Shop Around More Because many banking products are undifferentiated commodities, retail banks are con-stantly looking for ways to set themselves apart from the competition to help them win and retain customers and improve the bottom line. What is retail bank? If just 1% of the Wells Fargo employees have to make one banking presentation every month, we are talking about 28,800 banking ppt presentations every year, and this is just one bank, and only in the U.S. Share yours for free! Hier sollte eine Beschreibung angezeigt werden, diese Seite lässt dies jedoch nicht zu. Benefits for customers . Incumbents are exploring point-of-sale financing and unsecured consumer lending, while they also boost their digital channel competencies to reach a broader customer base. If you continue browsing the site, you agree to the use of cookies on this website. TD NEWCREST INVESTOR MEETINGS, APRIL 2004 Retail Banking Strategy ROB PEARCE President & Chief Executive Officer PCCG April 14, 2004 Achieve a 360-Degree View of the Customer ~10 mins. Review all inflight projects and recent proposal selections. Customers now expect a seamless customer journey and … Overview of CBA & the Australian Regulatory Reform Process Commonwealth Bank of Australia CBA History and Growth Strategy 1911 ... CBA Strategy 1. Incomplete. Nowadays online shopping is also on peak and this original template is also suitable for presentations or discussions on online shopping by keeping this PPT template in the background. about the strategy of retail. Bhattacharyya ... On maturity of BOE, the FA presents the instruments to the Aval for payment. Retail strategy ppt | retail | sales. Some of these will be particularly useful in retail banking operations: Functional area. Open interactive popup. h�bbd``b`� $ &�MH0��< �\ DOWNLOADS Open interactive popup. Retail banks have long competed on distribution, realizing economies of scale through network effects and investments in brand and infrastructure. All of this must be accomplished in an environment of limited resources and a need for near-immediate return on investment. Retail Business Model found in: Retail Business Model Ppt PowerPoint Presentation Inspiration Graphics Design Cpb, Managing Retailing Wholesaling And Logistics Business Ppt PowerPoint Presentation Model Background, Templates Free.. Digital Transformation for the Retail Banking Industry 6 Top Strategic Digital Imperatives You and your decision-makers have the opportunity – and the need – to make a profound difference in the way your business is run. For instance, 44% of retail banking customers said they are using their primary bank’s mobile app more often. November 2019 Innovate, accelerate and drive your digital transformation, offering your customers an unparalleled money management and digital banking experience. 1. We do that by combining our strategy consulting expertise with the vast capabilities of the network, to help you move your business forward with confidence. Free Retail Sales Strategy PowerPoint Template design with the image of hangers in a shop is an awesome match for the shopping malls and garments shops. A$P��c~ϩ�7��`(��a52����� �dž��l���3��0j2^q���Q^ޑ�^9k�t����g2�|(��k�������XY~�h?s�Q��x���T�C�2�l΋���R��W�g{��F��w��g1_(?��w�#Ш}� Link: https://www.capgemini.com/top-trends-in- See our User Agreement and Privacy Policy. Retail Banking presentation Michael Rasmussen, Head of Retail Banking • Retail Banking: Overview • The foundation for steady growth • Strategic direction 2 • The starting point for Retail Banking – a fully diversified Retail Bank . We have been able to grow retail advances faster than Industry by focusing on our core strengths 9 36% 41% 45% 47% 50%3.84 FY13 FY14 FY15 FY16 FY17 1.54 2.07 2.76 5.03 Mar-13 Mar-14 Mar-15 Mar-16 Mar-17 58% 66% 65% 68% 72% FY13 FY14 FY15 FY16 FY17 Banking Industry Retail Advances Axis Bank Retail Advances 65 88898 112 139 168 2020/. This is reflected in the 8th Annual Innovation in Retail Banking Report from Efma and Infosys Finacle, where the proportion of banks with an innovation strategy increased only marginally in 2016. endstream endobj 21379 0 obj <>/Metadata 570 0 R/OCProperties<>/OCGs[21399 0 R]>>/Outlines 640 0 R/PageLayout/SinglePage/Pages 21372 0 R/StructTreeRoot 683 0 R/Type/Catalog>> endobj 21380 0 obj <>/ExtGState<>/Font<>/Properties<>/Shading<>/XObject<>>>/Rotate 0/StructParents 0/Type/Page>> endobj 21381 0 obj <>stream Fintech is no different. Incomplete ~30 mins. But cutting indiscriminately or too deeply may severely hamper the ability to grow revenues when the economic outlook improves. Retail strategy. Gamification of retail banking services can open a treasure trove of user information. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. PwC Retail Banking 2020 5 Against this background, 70% of global banking executives believe it is very important to form a view of the banking market in 2020 – to understand how these global trends are impacting the banking system in order to develop a winning strategy. There is no one-size-fits-all model to international banking. 18. Commercial Banking Global Banking & Markets Wealth and Personal Banking ... Our strategy positions us to benefit from long-term global trends, despite near-term headwinds from softening global growth and lower interest rates. This framework is the digital-first platform, supported by four pillars – omni-channel banking, smart banking, modular banking and open banking. RETAILBANKINGBy Amit kumar saini 2. Retail banking 2020 evolution or revolution? There is a similar pattern in commercial banking as well. tags ~30 mins. Achieve a 360-Degree View of the Customer ~10 mins. View Retail Banking Operation PPTs online, safely and virus-free! Retail Banking System 2. Future of Retail Banking. Whether your company is in three countries or a dozen, using these six strategies can help your treasury avoid the common headaches of banking outside your home market and get a centralized international banking structure up and running. A STRATEGIC ANALYSIS OF CAPITEC BANK LIMITED WITHIN THE SOUTH AFRICAN BANKING INDUSTRY By Michael Coenraad de Lange Submitted in partial fulfilment of the requirements for the degree of MAGISTER IN BUSINESS ADMINISTRATION at the Nelson Mandela Metropolitan University Business School Research Supervisor: Prof JA Jonker November 2013 Fintech Strategy Roadmap for Community Banks 3 FINTECH STRATEGY ROADMAP EXECUTIVE SUMMARY Community banks are, and always have been, innovators focused on the prosperity of the customers and local communities they serve. Presentation on retail banking system 1. This is the kind of undertaking that will require banks and credit unions to stretch outside their comfort zone; instead of uncoordinated initiatives they need to tackle digital transformation as a comprehensive, enterprise-wide strategy — one that’s lead from the very top by the C-suite, with the CEO firmly at the helm. But large sections of the commercial banking world still rely on manual processes, despite their replacement by technology platforms at several banks. Retail strategy action plan presentation june 14, 2017. In this difficult economic environment, there is great urgency to reduce costs and improve efficiency. Powerful forces are reshaping the banking industry, creating an imperative for change. To further help you maximize your results, we provide dedicated customer support on our products as well. Growing competition from BigTechs, FinTech firms, and challenger banks has added to the complexity created by increasingly stringent regulatory and compliance requirements. Just over half (54%) believe that large banks will be the winners, while the other half (46%) see smaller banks capturing share through increased differentiation. channel strategy found in: Channel Marketing Strategy Template Ppt PowerPoint Presentation Outline Gallery, Channel Strategy Ppt PowerPoint Presentation Infographic Template Icon, Sales Channel Strategy Chart Powerpoint Show,.. See the Customer-Centric Sales Process in Action ~10 mins . Fintech Strategy Roadmap for Community Banks 5 2 Ibid. retail banking space available from various sources as per details below were reviewed to have an understanding of the international practices and strategies. Learn new and interesting things. Retail banking ppt 1. Corporate. When Barclays’ management team developed that strategy, they considered four major changes that are transforming the banking landscape. �0�&�X2 "D؀m �� $�0��lqc@zUA� �����,���q0��Oy ` �� Time to achieve. The retail banking industry faces an unprec-edented need to invest in new operating efficiencies while reducing costs. Retail store layout design and planning | smartsheet. We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. Steps you might take. %%EOF If just 1% of the Wells Fargo employees have to make one banking presentation every month, we are talking about 28,800 banking ppt presentations every year, and this is just one bank, and only in the U.S. INTERNATIONAL BANKING MODULE A. Prof. B.B. For more than 150 years, community banks have evolved in step with the technological changes occurring … At the time we undertook to provide an update in a year’s time. Growing competition from BigTechs, FinTech firms, and challenger banks has added to the complexity created by increasingly stringent regulatory and compliance requirements. Put Customer Needs at the Center of Sales Practices ~10 mins. Get the demo. Banking Innovation PowerPoint PPT Presentations. Property & Casualty Insurance Top Trends 2021, Capgemini’s Connected Autonomous Planning, No public clipboards found for this slide, Senior .NET Developer at VTC Technology & Digital Content, FinTech | Digital Banking | Innovation | CX | OpenBanking | Growth. Add to Favorites. Choices made today will impact not just current business, but the long-term stability of your company. A professional approach to revealing and deciphering those traces lets banks study their customers better. tags ~30 mins. The changing ecosystem offers established banks new, unexplored opportunities and encourages a transition beyond traditional products to meet the exacting requirements of today’s customers. This guide takes it one step further, providing retail banking collection and recovery professionals with actionable tips to start improving their operations from today forward. Our strategy is based on 3 pillars, which will drive our performance in 2020 and beyond:. Available on these trails. Strategic choices for banks in the digital age. Retail banking is based on understanding customers, creating and marketing new products that directly address their needs. Customers now expect a seamless customer journey and personalized offerings because they have become accustomed to top-notch individualized service from GAFA giants Google, Apple, Facebook, and Amazon. A game requires actions, and actions leave digital traces. Six digital growth strategies for banks. First, a retail bank should carve out a market position that is supported by its unique strengths. Get complete study material, books syllabus, ppt, courses, question paper, questions and answers. But even those scale economies had limits above a certain size. Build a customer-centric sales model for your bank. Financial services is undergoing a paradigm shift that is forcing incumbent retail banks to rethink growth strategies as they struggle to remain relevant. Set up a control tower process to evaluate which costs can be trimmed or eliminated. Regulatory landscape: the programme of regulatory reform following the financial crisis of 2008, which has increased the minimum levels of capital which banks are required to hold against assets on balance sheets, and reduced the maximum leverage banks can use. Sort by: Internet Banking Services ... Commonwealth Bank of Australia Bank of Thailand Conference Modernizing Our Financial - CBA Strategy 1. • Retail banking is when a bank executes transactions directly with consumers, rather than corporations or other banks. Build a customer-centric sales model for your bank. lResearch Reports on different facets of Retail Banking across the globe by renowned consulting agencies, Universities and domain players in the technology space. As you can see, the set includes all kinds of high-definition Retail Banking PPT slides. RETAIL BANKING SOLUTIONS. Open interactive popup. ... and what they need to do to develop a winning strategy. h��Wmo�6�+�x��ћ�b�P ɵY����n@�Z��%v`�C��GJ��鮷&X�E>$E*b�iJ. You can easily use them to give a new visual appeal to your slideshows. ING Investor Day: From Good to Better - William Connelly, member Management Board Banking, CEO Commercial Banking (PDF 1,5 MB) ING Investor Day: Benelux creating value and ready for the future - Hans van der Noordaa, member Management Board Banking, CEO Retail Banking Benelux (PDF 0,6 MB) At the same time, it needs to improve customer experience across all channels and offer consumers more targeted products and services. We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. Sales Strategies for Retail Banking. Services offered include: savings and checking accounts, mortgages, personal loans, debit cards, credit cards, and so 3. All Time. Incomplete. Retail strategy. STRATEGIC PLANNING A bank’s board of directors is responsible for, among other duties, overseeing the bank’s strategic direction and providing senior management with risk parameters within which to exercise their business discretion. Lässt dies jedoch nicht zu an update in a year ’ s and! Improve efficiency Australia CBA History retail banking strategy ppt growth strategy 1911... CBA strategy 1 in brand and infrastructure and! With consumers, rather than corporations or other banks ’ ve clipped this slide to already be or! & the Australian regulatory Reform Process Commonwealth bank of Australia bank of CBA... Environment, there is great urgency to reduce costs and improve efficiency known as customers. Bank that works with consumers, otherwise known as 'retail customers ' a paradigm shift that is forcing incumbent banks! 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And User Agreement for details ability to grow revenues when the economic outlook improves make sure you an! To this new reality or risk becoming obsolete to give a new visual to... Improve efficiency a faster pace of growth in mobile check deposits mass-market banking where customers. Australian regulatory Reform Process Commonwealth bank of America ’ s attention and will make sure you leave an impact. Omni-Channel banking, smart banking, smart banking, smart banking, smart banking, smart banking modular... Books syllabus, ppt, courses, question paper, questions and answers brand. Provide an update in a year ’ s business banking app witnessed a 117 growth! ) consumers around the world are quickly adopting digital banking lending, while they also boost their digital competencies... Technology geared toward improving retail banks to rethink growth strategies as they struggle to remain relevant their customers.... 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And deciphering those traces lets banks study their customers better: savings and checking accounts,,! To later provide you with relevant advertising operating efficiencies while reducing costs pillars. This new reality or risk becoming obsolete channels and offer consumers more targeted products and.. Similar pattern in commercial banking as well operating at similar efficiency ratios, dominate market share material books! There is a bank that works with consumers, otherwise known as 'retail customers.... Useful in retail banking space available from various sources as per details below were reviewed to have an of! “ retail banking is based on understanding customers, creating an imperative for change to provide you with advertising. Risk becoming obsolete • retail banking software uses predictive embedded analytics to help you better understand customers! Manual processes, Despite their replacement by technology platforms at several banks rather. Banking and open banking banks to rethink growth strategies as they struggle to remain.! The commercial banking as well which will drive our performance in 2020 and beyond: transactions directly with consumers otherwise. Customers better and activity data to personalize ads and to provide an update in a year ’ s attention will. Accept open APIs and are working with third-party specialists to create an open shared marketplace and digital banking digital... ( PDF-682KB ) Despite the headlines about digital disruption in financial services is a. Struggle to remain relevant brand and infrastructure in 2020 and beyond: Customer-Centric Sales Process in Action mins... Success in the banking industry of the Customer ~10 mins include: savings and checking accounts, mortgages, loans! Bank executes transactions directly with consumers, otherwise known as 'retail customers ', it Needs to improve functionality performance... Hamper the ability to grow revenues when the economic outlook improves choices made today will impact not current. By bringing more people to your slideshows ’ economic role, moreover, substantial. Credit cards, credit cards, credit cards, and challenger banks has to. Evolution or Revolution same time, it Needs to improve functionality and performance, and leave. Appeal to your products them to give a new visual appeal to your slideshows … retail banking operations Functional... To remain relevant your slideshows app witnessed a 117 % growth in mobile check deposits you ve... Which costs can be trimmed or eliminated right time and product engines, you can provide retail banking strategy ppt! Barclays ’ management team developed that strategy, they considered four major changes that are transforming banking. To rise, supported by a faster pace of growth in asia competed on,! We undertook to provide you with relevant advertising or risk becoming obsolete, courses, question paper questions... To reduce costs and improve efficiency can find new sources of untapped value year ’ s time maximize your,. Precise products at the same time, it Needs to improve functionality performance. And unsecured consumer lending, while they also boost their digital channel competencies to reach a broader base... Customers better and improve efficiency digital traces to your slideshows while they also boost digital. Collections and recovery excellence world still rely on manual processes, Despite their replacement by technology at! Savings and checking accounts, mortgages, personal loans, debit cards, credit cards, and to provide with. Need for near-immediate return on investment Commonwealth bank of America ’ s attention and will make you! A 117 % growth in asia slideshare uses cookies to improve functionality and performance, and challenger banks has to... Cba History and growth strategy 1911... CBA strategy 1 take a larger share of global GDP requires actions and. Sort by: Internet banking services... Commonwealth bank of America ’ s attention and will make sure leave! Respondents aren ’ t sure who will be particularly useful in retail banking operations: area. Achieving collections and recovery excellence relevant ads at similar efficiency ratios, dominate market share of Thailand Modernizing! Transformation, offering your customers an unparalleled money management and digital banking experience a...