For more information about travel insurance and Pandemic Coverage, check this article published by Choice: Global Coronavirus Outbreak: where to now? For advice on which accommodation providers and airlines have amended policies, what country of travel this applies to and applicable dates, please refer to this page. For full details of the benefits, terms and conditions, limits, sub-limits and exclusions that may apply, please refer to the relevant Combined Product Disclosure Statement and Policy Wording and Financial Services Guide (PDS) and consider the PDS in light of your personal circumstances, prior to making any decision to acquire the product. If you bought your policy after 4:00pm AEDT on 31st January 2020, you will not be covered for claims related to the Coronavirus (2019-nCoV). Travel insurance rules continue to change as a result of the coronavirus pandemic. ^This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. All InsureandGo policies are provided and underwritten by Mapfre Asistencia. Insure against Covid-19 when you travel Airlines, travel agents and insurers are trying to mitigate costs for travellers during the pandemic, with some offering Covid-19 coverage Updated 5:00pm AEDT, 4th February 2020. If you had previously contacted us and were advised we will not cover cancellations to China (outside the Hubei Province), your coverage may have changed as a result of DFAT’s Smart Traveller website updating the travel advice warning for China from Level 3 (Reconsider Travel) to Level 4 (Do Not Travel), at 6.00pm AEDT, 1st February 2020. This includes cover for Coronavirus (COVID-19) cover for cancellation before you travel and medical expenses and curtailment whilst you travel. My wife and I took out a gold policy well before covid 19 was evident and our trip to Spain Portugal And Morocco with Inspiring vacations was cancelled due to covid. I have three more policies this year which I will probably lose my money for. We have provided the following resources to … If you bought your policy before 12:00am AEDT on 21st January 2020 and were in, or due to travel to China (Including the Hubei Province) you may be covered for cancellation or medical expenses as per the benefits in your specific PDS. COVID 19 and Just Auto. On 29th January 2020, the Department of Foreign Affairs and Trade’s (DFAT) advised all Australians to reconsidered their need to travel to China. However you may not be covered for claims arising in other parts of China, where disruptions to the itinerary occur as a result of publicly known tourist attraction closures directly related to the Coronavirus (2019-nCoV). We advise all travellers to reconsider your need to travel to China, as advised by the Department of Foreign Affairs and Trade’s (DFAT) Smartraveller website. With a vaccine on its way, we take a look at the predicted travel trends for 2021. Wanderlust: 2021, the return of travel? However, you may not be covered for cancellation or medical expenses as per the benefits in your specific PDS if you were in, or due to travel to the Hubei Province (Including Wuhan City). If you purchased your policy before this and cannot travel to China while DFAT’s Smart Traveller website has a Level 4 (Do Not Travel) warning, we advise you to first contact your airline, accommodation and tour providers immediately to assess your cancellation or rescheduling entitlements. Information on Coronavirus (Covid-19) Policies purchased on or after 23rd October 2020. If you have travelled to locations affected by this outbreak and have developed symptoms of respiratory illness, please contact your doctor. Please note: You may be covered for claims in other parts of China (Outside Hubei Province). Arthur Schalk and M.C. The Hubei Province was categorised ‘’Do Not Travel”. InsureandGo is a specialist travel insurance company established in 2000. 2021 Mapfre Insurance Services Australia Pty Ltd - All rights reserved, Cover is excluded for COVID-19. As of 31st January 2020 (4:00pm AEDT), we consider this to be a known event globally. Also contact your airline, cruise or travel operator to check if tourist services are affected or for cancellations. The coronavirus, sometimes written as "corona virus," is a highly contagious, pneumonia-causing illness that infects the respiratory system. Due to the rapidly evolving nature of the outbreak and claim considerations on DFAT advice, the entitlements of your policy may change depending on the advice given by DFAT. No other costs related to COVID-19 other than those noted above will be covered; Terms and Conditions apply, click here for more detail; Further Information (and FAQs) To view our Coronavirus FAQs or to understand the cover for Coronavirus under existing policies click here. Please be aware our policies only cover connecting flights where the stopover was originally scheduled on your itinerary for more than 6 hours. I only started going with insure and Go in 2014 because they were Choice RECOMMENDED. LV shocked the travel industry on Wednesday night when it … On 7th January 2020, Chinese authorities identified a Novel (new) Coronavirus in Wuhan City in Hubei Province, and named it 2019-nCoV. On 31st January 2020, the World Health Organisation (WHO) has deemed this event an international health emergency. As of 21st January 2020 (12:00am AEDT), we consider this to be a known event affecting the Hubei Province of China. If you didn't purchase a policy by 31 January 2020, it's unlikely you'll get travel insurance that covers claims resulting from the coronavirus since it was deemed a known event. Global Coronavirus Outbreak: Where to now? Please be aware this post has 1 subsequent relevant update. If you have a trip planned to locations affected by this outbreak, please contact your travel, accommodation and tour providers to amend your travel plans. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 as its Authorised Representative to deal with this insurance product. The Hubei Province had a travel advice warning of Level 4 (Do Not Travel). However, if you need to use someone else’s car, need to use your personal car for business, or someone needs to use your car while you are self-isolating, our temporary car insurance policies can help you. Should there be outstanding out of pocket expenses, you are entitled to submit a claim. At Just Auto, we are committed to being responsive to the needs of our customers as the coronavirus (COVID 19) situation evolves. On top of this, please pay close attention to the local media and emergency services, including the World Health Organisation (WHO). From 23:59 on 12 March 2020, InsureandGo policies will contain a specific exclusion for claims relating to Coronavirus disease (COVID—19); severe acute respiratory syndrome coronavirus (SARS-COV-2) or any mutation of these. https://www.choice.com.au/travel/money/travel-insurance/articles/travel-insurance-pandemic. It would be expected the policy was entered into with awareness of the virus and its developments. Opening Hours Monday – Thursday 8.30am – 7pm (AEST) Friday 8.30am – 6pm (AEST) Saturday 9am – 5pm (AEST) If you have travelled to locations affected by this outbreak and have developed symptoms of respiratory illness, please contact your doctor. On 20th January 2020, Chinese authorities confirmed human-to-human transmission, leading to widespread media articles being released. Insure and Go Promo Code ... Travel insurance rules continue to change as a result of the coronavirus pandemic. Please note if you choose to cancel your trip to any place that does not have a Level 4 (Do Not Travel) warning on DFAT’s Smart Traveller website, there are no provisions in your policy to claim for change of mind or fear of travel. Should there be outstanding out of pocket expenses, you are entitled to submit a claim. From 23:59 on 12 March 2020, InsureandGo policies will contain a specific exclusion for claims relating to Coronavirus disease (COVID—19); severe acute respiratory syndrome coronavirus (SARS-COV-2) or any mutation of these. The outbreak of the Coronavirus means there is an increased likelihood of disruption to people’s travel plans. All policies include emergency medical cover abroad for COVID-19. 2021 Mapfre Insurance Services Australia Pty Ltd - All rights reserved, Cover is excluded for COVID-19. If you had previously contacted us and were advised we will not cover cancellations to China other than the Hubei Province, your right for cover may have changed as a result of DFAT’s Smart Traveller website updating the travel advice warning for China from Level 3 to Level 4 (Do Not Travel), at 6.00pm AEDT, 1st February 2020. See the latest developments. If you bought your policy before 12:00am AEDT on 21st January 2020: and were in, or due to travel to the Hubei Province you may be covered for cancellation or medical expenses as per the benefits in your specific PDS. We’re working hard to keep up and make sure our guides are up to … Choice Mutual said existing policies will provide the same benefits regardless of whether you die from the virus if you have a policy. The earliest reports of a coronavirus infection in animals occurred in the late 1920s, when an acute respiratory infection of domesticated chickens emerged in North America. At Just Auto, we are committed to being responsive to the needs of our customers as the coronavirus (COVID 19) situation evolves. £10,000,000: £12,500,000: £15,000,000: Unlimited *The product information contained on this website is a brief summary only. You may be covered for claims directly related to travel delays as a result of quarantines at major airports directly related to the Coronavirus (2019-nCoV), outside the Hubei Province. InsureandGo are travel insurance specialists – we’ve been looking after people’s holidays for over 20 years. Issued 3:45pm AEDT, 2nd February 2020. Unlimited overseas medical expenses cover, Unlimited cancellation in our Gold policies. How do we rate insurers' coronavirus cover? * This is a travel insurance policy and not private medical insurance. COVID 19 and Just Auto. If you bought your policy after 12:00pm (AEDT) on 29th January 2020 and before 4:00pm AEDT on 31st January 2020, you will not be covered for claims related to this event in the Hubei Province, China. On 20th January 2020, Chinese authorities confirmed human-to-human transmission, leading to widespread media articles being released. It would be expected a policy was entered into with awareness of the virus and its developments. Because the World Health Organisation declared the ongoing Coronavirus (COVID-19) outbreak a pandemic on 11 March 2020 this is now a known event. Health insurers are waiving copays and out-of-pocket costs, removing barriers to telehealth and eliminating prior authorizations related to the virus. If you bought your policy after 4:00pm AEDT on 31st January 2020, you will not be covered for claims related to the Coronavirus (2019-nCoV). *The product information contained on this website is a brief summary only. Find Out More. So that’s why we make getting covered as quick and as pain-free as possible. Insure and Go are owned by Mapfre SA and they manage their claims process through their subsidiary company, Travel Claims Services Ltd. Having recently had the experience of trying to claim for a skiing holiday that had to be cancelled at the end of March 2020 due to the Covid-19 lockdown, I would advise everyone to avoid this insurance company. If you don’t have a primary care doctor, you can find an in-network doctor by logging in to our member’s portal, myhealth.elan.insure. Symptoms can include a fever and cough that may progress to a severe pneumonia, which causes shortness of breath and difficulties breathing. Direct Line and Churchill are no longer taking on new travel insurance customers. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 as its Authorised Representative to deal with this insurance product. This affects the cover provided by Ageas Travel Insurance policies. ^This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. IMPORTANT INFORMATION ABOUT CORONAVIRUS (COVID-19 including mutations) AND AGEAS TRAVEL INSURANCE. Mapfre Insurance Services Australia deals in products under its trading name InsureandGo and other brands. On 7th January 2020, Chinese authorities identified a Novel (new) Coronavirus in Wuhan City in Hubei Province, and named it 2019-nCoV. Coronavirus COVID-19 Important Information March 13, 2020 Novel Coronavirus Cover Advice January 23, 2020 Taal Volcano, Philippines January 13, 2020 British Airways Strikes – … On 1st February 2020, DFAT’s Smart Traveller website upgraded the travel advice warning to China to Level 4 (Do Not Travel). * This is a travel insurance policy and not private medical insurance. For example: Shanghai Disneyland, the Forbidden City or the National Museum of China temporarily closing to contain the outbreak. As of 31st January 2020 (4:00pm AEDT), we consider this to be a known event globally. Many airlines and accommodation providers have reacted to the 2019-nCov Coronavirus outbreak by amending their cancellation policies for travellers. We have provided the following resources to … Insure and Go refuse as you can only cancel within 14 days.

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